Need Technologies is the culmination of over three decades of dedication, expertise, and innovation, driven by the vision of its founder, Charles Freedman. From its inception, the company has been grounded in Charles’s belief in people helping people, a philosophy that remains the core of its mission. His personal motto, “I work for my clients, and represent my employer,” underscores his commitment to both customer satisfaction and professional integrity.

Charles’s extensive experience with two of the largest global AV resellers, alongside his tenure at major companies like Samsung and Genetec, has shaped the foundation of Need Technologies. The knowledge and skills he has accumulated over the years are woven into every solution the company offers.

At Need Technologies, the business ethos is built on the core values of honesty, integrity, loyalty, transparency, and trust. These values are reflected in the company’s diverse offerings, which include Unified Communications & Collaboration (UC&C), Professional Audio-Visual (ProAV) systems, Security Technology Solutions, and Telecom services. Whether working with businesses on their tech needs or guiding them through complex solutions, Need Technologies listens attentively and ensures they deliver what their clients need.

In 2024, Need Technologies officially came to life, marking the realization of a long-held dream and the beginning of a new chapter for clients seeking innovative, reliable, and customer-centered technology solutions.